In response to the changing legal landscape, law firms have restructured their staffing of both attorneys and nonattorneys alike.  Law firm management has begun to realize that they can use support staff more strategically within the organization. This survey examines staffing changes and the impact on law firm for the following support categories: legal assistants, finance and accounting (billing), librarians and knowledge management professionals, marketing and business development, information technology, recruiting and professional development, and office services.